PRIVACY STATEMENT
Any and all personal information you send us, will be kept in
the strictest confidence. We will not sell, give or provide in
any way this information to another company. Our web site will
collect this information from you to aid us in providing you
with the best customer service. It will not knowingly be shared.
TERMS AND CONDITIONS
Pillow Talk is committed to customer satisfaction. We strongly
encourage you to request fabric swatches before ordering your
product. As colors do tend to vary on different monitors, this
will ensure you are getting what you want and will provide you
with an opportunity to make sure the products go with the color
selections in your decor at home in your own lighting!
We guarantee our quality is of the highest standards. However,
if you are not pleased with your product, please feel free to
return it within 10 days of receipt for a full refund minus the
costs of shipping and handling. The products should be in the
original unopened package to avoid a restocking fee. If opened,
we will still accept the merchandise back if it is in resalable
condition and you will receive full refund minus a 10%
restocking fee and shipping costs. We reserve the right to
refuse credit on any items that are not returned in new,
resalable condition. We are aware that although we try to avoid
mistakes, they do happen. Please make us aware of any problems
with your order or merchandise immediately and we will work to
rectify the situation on a priority basis. Should any order be
damaged upon receipt, contact us within 48 hours with return and
replacement instructions. To protect you, the consumer and us,
the provider during the shipping phase, we require a signed
receipt upon delivery. This is due to the value of our
merchandise. Please make sure that the shipping address you
provide us with can accommodate this requirement. If damage
occurs during shipping and is visible, please refuse the package
and contact us via email or our customer service department
through our toll free number. Since all shipping charges are the
responsibility of the customer, all packages will be shipped
through a fully insured, track able company. This will ensure
protection for you.
All design, trademarks, images, logos and texts on our website
are the property of Pillow Talk and may not be copied or
reproduced without written consent of Pillow Talk.
All terms are subject to change without notice.
